To increase the security of information shared from Lexicata accounts, we implemented an additional security measure whereby download links for any signed documents and submitted forms will expire 7 days after the auto-generated confirmation email is sent.
As a result of this change, download links for submitted forms and signed documents previously shared from your account may have expired and this information may need to be reshared as a PDF attachment.
If a PDF download link has expired, you can reshare the information by downloading the PDF under the “Files” tab and attaching it to an email.
- Go to the Matter that the form or document is attached to
- Click on the “Files” tab
- Find the form or document that needs to be reshared
- Click the “Download” button to save the file to your computer
- Send an email and attach the downloaded PDF to it